M&As present unique and powerful engagement opportunities for financial institutions. Unfortunately, many banks and credit unions fail to maximize that opportunity because they underestimate the level of engagement required to satisfy and ultimately retain, their new base.
48% of acquired customers leave after a bad M&A experience*
In this webcast, our experts share how to plan and execute a successful M&A. They cover:
- The most common reason for M&A failure
- The number-one priority of successful M&As
- Five guidelines for reducing attrition during an M&A
- Tips for creating a positive M&A experience
*Deloitte Center for Banking Solutions