As South State Bank’s digital banking conversion partner, Vericast’s Contact Center specialists provided key insight during crucial planning stages, resulting in a seamless transition for customers and “outstanding” customer feedback, while “treating our customers like their own.”
0:00 – Why did South State Bank seek out a conversion partner?
0:34 – What were you looking for in a conversion partner?
1:08 – What were your conversion objectives?
1:37 – How did Vericast exceed your conversion objectives?
2:20 – What was the experience of partnering with Vericast?